Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Hercules Health Care”, and , the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Hercules Health Care and ourselves, or either the Hercules Health Care or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Hercules Health Care in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Hercules Health Care needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

We assure that any information concerning the Hercules Health Care and their respective Hercules Health Care Records may be passed to third parties. However, Hercules Health Care records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Hercules Health Care have the right to request sight of, and copies of any and all Hercules Health Care Records we keep, on the proviso that we are given reasonable notice of such a request. Hercules Health Care are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Hercules Health Care with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. Money that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed Rs.10000/- In such circumstances, you shall be liable for any and all additional administrative and/or court costs. [Amend as appropriate]

Returned cheques will incur a 50 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Minimum 48 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a Rs.50/- charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Hercules Health Care and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. [If you do not use cookies, delete this clause]

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trademarked [delete this paragraphed clause if no registered trademark exists].

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers

This company is registered in England and Wales, Number 11111111, registered office 123 Any Street, Anytown AB2 3CD. [Only need to state this if Limited Company, otherwise proprietors’/partners’ home/trading address must be shown, without use of the term: registered]

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Hercules Health Care and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Shipping and Delivery Policy

please note that the flavours mentioned in the product page indicates that product will be shipped in any of those flavours mentioned unless you make specific comment while placing an order to attain a specific flavour. for example if any product has fruit punch and watermelon flavour. Either of them can be dispactched depending on the avaliablilty. if you want to be specific with the flavour you are bound to mention it on the comments section . other wise no liability will be taken by Hercules Health Cares.

By selecting delivery when finishing Checkout you are naturally asking for us to organize a messenger for your sake. We will attempt to convey to all over India inside 2 to 3 working days (prohibiting weekends & open occasions) of receipt and fulfillment of your request; in any case, postponements are once in a while unavoidable because of unforeseen components. Herculeshealthcare.co.in might be under no risk for any postponement or disappointment to convey inside assessed timescales.

Transportation expenses will shift as stated by size, weight and area. You will be informed as needs be regarding the expense once your request has been gained or you may get in touch with us for a quote

2. DISPATCH DELIVERIES

  • a. It is the client’s obligation to supply Herculeshealthcare.co.in with the right Shipping data. Herculeshealthcare.co.in Limited might be under no obligation for any postage costs if the wrong conveyance data has been supplied.
  • b. All things conveyed oblige a mark. Assuming that a mark is gotten from any individual other than the named client at the specified conveyance address, the named client is still answerable for the thing and any accuses partnered of it.
  • c. When you accept your item/s from the messenger it is VERY IMPORTANT to guarantee that the bundling of your products is checked, and in great condition and not harmed, BEFORE marking the conveyance note.

Assuming that the dispatchs endeavor to convey a bundle with harmed bundling PLEASE CONTACT US AND REFUSE it and educate the driver to return it again to us. The bundle must be opened and any harm appeared for us by telephone or email inside 24hours (working day).

Assuming that the items are harmed or flawed throughout travel, we will oblige verification ie picture or picture, of the harmed merchandise before we can offer you a swap. You will need to keep hold of the harmed products and the package with the first bundling, until we have accepted the verification, and we have transformed the case through our messenger organization.

We will tell you inside 2 working days the case has been prepared and affirm that a swap item will be dispatched to appropriately.

This is to agree to our Couriers Insurance Policy. No Claim for harm could be handled if the conveyance note is not marked “harmed” or assuming that we were not informed inside 24 hours of the harm from receipt of the conveyance. If its not too much trouble report any issues quickly by calling us. This does not influence you statutory rights on the supply of products (see Returns, Cancelations & Substitutions for additional data).

  • d. Assuming that you have not accepted your thing inside 3 working days of dispatch of your request please track your conveyance with the subtle elements supplied or call us. In the event that the dispatch has endeavored to convey your thing and has left a card you must contact the dispatchs run inside 7 days of the card being cleared out. In the event that we have had a thing returned over to us because of non correspondence on your part, you will be answerable for extra sending expenses.
  • e. The purpose of conveyance is the closest purpose of your property limit that might be arrived at by the driver. The driver can’t be relied upon to convey the bundle inside your property i.e. to your front entryway or any viable area. In specific circumstances when access to you property by the conveyance vehicle is confined then the purpose of conveyance will be the closest that the driver can arrive at with his vehicle.
  • f. We plan to dispatch things inside 48 hours of installment being gained and cleared (with the exception of where portrayals state a postponement). Demands for a deferral in dispatching a thing can’t be ensured to be actioned and any obligation for a returned conveyance because of nobody present at the conveyance address at the time of conveyance will be with the purchaser.
  • g. We can’t be considered answerable for non conveyance of things if the conveyance address given is not right or inadequate (i.e. no house name or number/street points of interest and so on). Assuming that this is off base or inadequate the thing may be come back to our dispersion warehouse by the messenger. In the event that this happens then you will be obligated for the expenses of the thing to be come back to us and afterward re-dispatched again to you. i.e. 2 times the first conveyance charge.
  • h. All things will be dispatched to the location supplied inside Checkout.
  • i. All expenses must be paid before any thing is re-dispatched.

3. RETURNS, CANCELATIONS & SUBSTITUTIONS

  • a. All things must be returned in their unique bundling. Our dispatchs won’t gather unpackaged things.
  • b. The postage is not refundable for any thing that has been come back to us because of clients not being at home, and a delivery charge will be obliged if the client requires the item to be loathe.
  • c. All gathered things must be come back to us by the client.
  • d. All returns must be checked by us before shifts/ discounts might be issued.
  • e. Discounts will be consequently prepared following 15 days assuming that we are unable to process your request for any reason.
  • f. Item Description and Availability